I-Filling FAQ

Principle of I-FILLING’s after service
Reply within 24 hours
Provide solution within 48 hours
Settle the problem within 72 hours

What kind of ink cartridge can I-Filling equipment refill?
I-FILLING’s ink cartridge refilling machine suitable for one-piece cartridge & split type cartridge of HP, Canon, Epson, Lexmark, Brother, Dell, Samsung, Xerox etc.

How many times can a cartridge be refilled by I-Filling equipment?
It depends on the type of cartridge and how well you take care of your cartridges. But anyhow, the refilling times which refilled by I-Filling machine is much longer than those refilling by needle injection, due to our refilling machine never break the sponge of cartridge.
For a fresh empty one-piece cartridge, the printing effect starts to become worse after 12 times refilling due to the aging of sponge. And the tank cartridge (ex: Epson) has much longer refiling times, it is about more than 18 times.

How much time does it take to refill a cartridge?
The total refilling time only takes 35 seconds by using inkjet refilling machine Mini4,but of course the time of processing cartridge (include cleaning and packing) should be included in it if the cartridge had clogged on the print-head. And the total serving time for a customer is just 1 or 2 minute.

What kind of ink refilling equipment does I-Filling provide?
I-Filling provide all kinds of equipment which used in ink cartridge refilling. Our items include:
inkjet refilling machine
ink cartridge spin-drier
ink cartridge cleaning tools ,
printing supplies

I-FILLING provide warranty for all kinds of ink refilling equipment, the clause include 1 year and more than 1 year, and the details will be listed in Invoice or Contract.

How to deliver the I-Filling product?
I-Filling product can be delivered by sea, air or express (door to door), and the inland transport from Service Center to the door of customer is available.